privacy policy

Marta Mangano

Italy, (Full address available upon request for legal or data protection reasons)

marta@rtama.com 

When you visit our site or place an order, we may collect the following data:

• Full name

• Email address

• Shipping address

• Billing address (if different)

• Order details

• Communication history

• IP address and browser data (for analytics or security purposes)

Note: We do not store or process your payment information. Payments are securely processed via third-party providers (e.g., Google Pay, Apple Pay).

We only process your data when we have a lawful basis to do so. This includes:

• Contractual necessity - to process and fulfill your orders

• Legal obligations - for tax, accounting, and consumer protection

• Legitimate interests - e.g., to prevent fraud or improve our services

• Consent - for optional activities like newsletters or promotional emails

Your data may be used to:

• Process your order and deliver your items

• Contact you about your purchase

• Send transactional emails (order confirmation, shipping updates)

• Handle returns or customer support

• Comply with legal obligations

• Send marketing communication (only with your explicit consent)

We may share your personal data only when necessary and only with trusted service providers:

• Payment processors (e.g., Wix, Google Pay, Apple Pay)

• Shipping providers (e.g., DHL, GLS)

• Website hosting and technical support partners

• Legal or regulatory authorities, if required by law

We never sell or rent your data.

Your data is stored and processed within the European Economic Area (EEA). If any transfer outside the EEA is necessary, we ensure it complies with GDPR safeguards, such as Standard Contractual Clauses (SCCs).

We retain your personal data only for as long as necessary to:

• Fulfill your order

• Comply with legal, tax, or regulatory requirements

• Resolve disputes or enforce agreements

Retention periods vary depending on the type of data and our legal obligations.

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion (the “right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (if processing is based on consent)

• File a complaint with a supervisory authority (e.g., Garante per la Protezione dei Dati Personali)

To exercise any of these rights, contact us at: hello@rtama.com 

Our website may use cookies or similar tracking tools to:

• Enhance user experience

• Track website traffic (anonymously)

• Remember your preferences

You can manage cookie preferences via your browser settings or a cookie banner.

We reserve the right to update this privacy policy from time to time. Significant changes will be communicated clearly on our website.

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Last updated: 31.03.2025